Privacy Policy

• Account information. You can use much of Vocazu without an account. When you sign in with Google or Apple, we receive your email address and, where the provider shares them, your name and profile picture, plus an identifier for your account with that provider.
• Your Wordlist. With Premium: the folders you create (their names and order), the words you save, which folders they are in, the learning language, and when you saved them.
• Subscription information. Whether your Premium subscription is active, its plan, when it started and when it renews or ends, and the customer and subscription identifiers from Stripe. Link collects your name, email address, billing country and postal code, and payment details; we never see or store your card number.
• Messages you send us. When you use the contact form: the reason, your name, email address, subject and message, and any screenshots you attach.
• Stored on your device. Sign-in cookies that keep you signed in; a cookie named vocazu-home-prefs with your learning language, translation language and voice, so the Home page opens in your settings; your settings (such as languages, voice, playback speed and theme) in your browser’s local storage; temporary data in session storage, such as a practice session in progress and short-lived links to pictures and audio, cleared when you sign out or close the tab; and, in the installed app, a cache of the app’s own files so it loads faster.
• Technical information. Like any website, our hosting provider (Vercel) receives your IP address and basic details of each request in order to deliver the app and protect it from abuse. We use the country Vercel reports to choose how checkout is offered to you.

We do not use advertising or analytics trackers, and we do not sell or rent your personal information.

• To sign you in and keep your Wordlist and settings.
• To provide Premium to subscribers.
• To answer your messages and fix the problems you report.
• To keep Vocazu secure, prevent abuse and spam, and keep the service running.

We use these providers to run Vocazu. Each one processes information only as needed for its part:

• Supabase: accounts and sign-in, the database (your profile, Wordlist, subscription status and the messages you send through the contact form) and private file storage for the screenshots attached to those messages.
• Google and Apple: sign-in, if you choose to use them. Their own privacy policies apply to your Google or Apple account.
• Stripe and Link: payments. Link, a Stripe company, sells Premium as merchant of record and processes your payment. We share your email address and an account identifier with Stripe so that your subscription is linked to your account. Link’s Privacy Policy applies to the payment.
• Vercel: hosting; the servers that run the app, in the United States (Washington, D.C. region).
• Cloudflare: Turnstile, the check on the contact form that keeps out spam.
• Resend: delivers the messages you send through the contact form to us by email.

Supabase stores your account data, Wordlist and messages in the United States (Virginia, us-east-1). Other providers may also process information outside Canada.

Account data, including your Wordlist and subscription status, is kept until your account is deleted. Contact messages and their screenshots are kept for 24 months. Payment records are kept by Stripe and Link as required by law.

• You can ask to see, correct or export your personal information.
• Deleting your account. Ask through the Contact page or by email to support@vocazu.com from the email address of your account. If you have Premium, cancel it first under “Manage subscription” on the Premium page. We then delete your account, profile and Wordlist. Payment records are kept by Stripe and Link as required by law.
• You can cancel Premium at any time under “Manage subscription”.
• Clearing your browser’s storage removes the settings and files kept on your device.
• Depending on where you live, you may also have the right to complain to a data protection authority.

For any question or request about your privacy, use the Contact page or email support@vocazu.com.

You must be at least 13 years old to use Vocazu, or the minimum age in your country if it is higher. If you are under 18, you need a parent’s or guardian’s permission to buy Premium. If you believe a child below the minimum age has given us personal information, contact us and we will delete it.

We will post changes on this page and update the date at the top. For significant changes, we will also notify users by email or in the app.